Frequently Asked Questions
Spot Network is a free platform, but there are options for Pay Per View or subscription based services through third party content providers. If there are issues with your billing we suggest that you contact them directly.
If the issue is not resolved, please contact us by email at support@spotnetwork.tv
Instructions to Unsubscribe a Package
All the platforms do not communicate with themselves, you will need to go back to the specific platform where the purchase was made - see below for the instructions for each platform
Apple
Open the App Store app.
Click the sign-in button or your name at the bottom of the sidebar.
Click View Information at the top of the window. ...
On the page that appears, scroll until you see Subscriptions, then click Manage.
Click Edit next to the subscription that you want.
Android
On your Android phone or tablet, open the Google Play Store.
Check to make sure you're signed in to the correct Google Account.
Tap Menu > Subscriptions. Select the subscription you want to cancel.
Tap Cancel subscription. Follow the instructions provided.
Roku
Go to my.roku.com on your computer or smartphone. If prompted, sign into your Roku account. ...
Scroll down and select Manage your subscriptions. Locate the channel under Active Subscriptions and select Cancel subscription.
Select a cancelation reason to complete the process.
Web
On your Computer, go to https://watch.spotnetwork.tv
Check to make sure you're signed in
Click on your name on the upper right side On the drop down, click MY ACCOUNT
Under My Purchases Click Unsubscribe under the preferred package you want to unsubscribe
If you are still having issues with canceling your subscription, please send an email to support@spotnetwork.tv. Please include the following: Your email that was used for the purchase List the platform it was purchased on